SHIPPING & RETURNS
FREE SHIPPING on
orders of $900
It's easy to get free shipping... just add $900 or more in products to your cart, and if you live anywhere in the continental U.S., we'll pay the shipping! Some Restrictions apply for oversized items such as Boards, Boom, Mast... .
When paying with credit cards: your name will need to be the cardholder of your CC as well address will need to match the billing address of your card. We may request to verify your credit card cardholder
Free Shipping FAQs:
How do you send free shipping orders?
Normally free shipping orders ship via UPS, USPS, or Fedex Ground.
How soon can I expect my free shipping order?
Most orders arrive in just 7-10 business days, though depending on how far you live from Long Beach, CA, it can occasionally take a few additional.
What if I need my order sooner?
In-state free shipping orders arrive overnight on occasion. But you can also choose a faster shipping method for the cost listed next to it at checkout.
Return & Exchange Policy
Unopened and unused items can be returned within 30 days unless specifically stated on the product details page. The packaging must be in the same condition as when initially received.
Refunds on merchandise may be subject to a restocking fee and the original cost of shipment if free shipping was selected.
If you’d like to exchange your product for something else, the best thing to do is to return your item and place a new order at the same time. Placing the new order now ensures that you’ll get it quickly and that it won’t go out of stock. If the item returned is in the condition you received it in and with the original box and/or packaging, then you'll get a refund *.
If your gear fails due to a manufacturing defect, we welcome you to contact us in order to facilitate a warranty evaluation by the manufacturer.
*Restocking Fee: A percentage of the price, 20%, will be forfeited to what is commonly called a restocking fee. These fees normally apply to items returned on buyer's remorse, not exchanged due to damage or defects.
Return & Exchange Wetsuits
Due to Covid New Regulations, there is no return on wetsuits.